Wake Medical Massage, LLC
Clinical Massage | Pain - Sprain & Strain | Myofascial/Trigger Point | Deep Tissue | Swelling - Lymphatic Drainage (MLD)
FAQ

Complimentary phone consultation | New client special (selected modalities)* | 919.228.9559 (No SMS/Text Messaging)

NOTE: COVID vaccines have begun to be distributed. So when is it appropriate for you to receive massage, bodywork, or manual lymph drainage (MLD) therapy if you are going through this process?

  • It is recommended to wait at least two days after each injection (it’s a series of two, about a month apart), just in case the person has a negative reaction. Most people will have some local arm pain and swelling, but some people will have more severe flu-like symptoms. For the latter, delay massage or MLD treatment until you are back to full speed.

 How to make an appointment and get a complimentary consultation?
 Is Insurance, Medicaid, or Medicare accepted by our business?
 Cancellation - 24 Hour Advance Notice Requirement
 Do the services provided at Wake Medical Massage, LLC replace the need for a physician?
 What is the intake and treatment process for children age 18 & under?
 Where will my MLD, massage, or bodywork treatment session take place?
 Do I need to remove jewelry to receive treatment?
 Must I be completely undressed?
 Will the practitioner be present when I disrobe?
 What parts of my body will be massaged?
 What will the massage or bodywork feel like?
 Are there different kinds of massage and bodywork?
 What should I do during the massage or bodywork session?
 How will I feel after the massage or bodywork session?
 What are the benefits of massage and bodywork?
 Where can I read about Manual Lymph Drainage (Vodder Technque) service provided at Wake Medical Massage, LLC?
 Are there any medical conditions that would make massage or bodywork inadvisable / contraindicated?

How to make an appointment and get a complimentary consultation?
New and existing client appointments and complimentary consultation are conducted by phone - 919.228.9559 (No SMS/Texting/Emails). Please leave a message with a call back number and we will attempt to contact you during our business hours.

Is Insurance, Medicaid, or Medicare accepted by our business?
Full payment is required to receive our services. We do not accept, contract, or work with any insurance carriers so our fees will not be covered by your insurance company at the time the services are rendered. We do not participate in any Medicare or Medicaid program. Therefore claims will not be accepted by Medicare or any secondary insurance companies.

How are cancellations (24 Hour notification), no-shows, and late arrivals handled?
If you are not able to keep your scheduled appointment time slot, call us 24 hours prior. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid before your next scheduled appointment.

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “ no-show.” They will be charged for their “missed” appointment.

If you arrive late, your session may be shortened to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given,  you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

What is the intake and treatment process for children age 18 under?
No person will be denied admission based upon race, religion, or appearance. CHILDREN UNDER THE AGE OF 12, NOT SEEKING OUR SERVICES, SHALL BE STRICTLY PROHIBITED FROM ENTERING OUR PRACTICE. No children under the age of 18 will be able to receive any service without the express written consent of their parent or guardian. For children 18 and under receiving our services, a parent or guardian MUST remain in the treatment room, and for all minor children, the parent must remain on premises during services.

Do the services provided at Wake Medical Massage, LLC replace the need for a physician?
No! Our services are available in addition to the care you get from your health care team. Before receiving therapeutic treatment/s from us, please consult with your healthcare provider for your medical condition and needs. Referral may be required. Referral must be given in writing, dated, and signed by the referring practitioner

Where will my MLD, massage, or bodywork treatment session take place?
Your treatment session will take place in a comfortable room. Soft music may be played to help you relax. You will lie on a massage treatment table especially designed for your comfort.

Do I need to remove jewelry to receive treatment?
It is best if you don’t wear any jewelry to receive massage and or manual lymphatic drainage service. Therapy treatments can be challenging if we have to work around earrings, watches, rings, necklaces, bracelets, body piercing jewelry. Also, you probably don’t want your jewelry to get oily. Wake Medical Massage, LLC accepts no responsibility for any loss or damage of any personal belongings. So kindly secure all your belongings.

Must I be completely undressed?
Most massage and bodywork techniques are traditionally performed with the client unclothed; however, you may decide what amount of clothing you prefer to wear for your comfort. You will be properly draped or covered with a towel or sheet and only the area being worked on will be exposed.

Will the practitioner be present when I disrobe?
The practitioner will leave the room while you undress, relax onto the massage treatment table, and cover yourself with a clean sheet or towel.

What parts of my body will be massaged?
You and the therapist will discuss the desired outcome of your session during the initial intake. This will determine which parts of your body require massage. A typical session may include work on your back, arms, legs, feet, hands, head, neck, shoulders, and abdomen (female's breasts are always covered during abdominal work). You will not be touched on or near your genitals (male or female) or breasts (female).

What will the massage or bodywork feel like?
A relaxing Swedish massage is often a baseline for clients. In a general Swedish massage, your session may start with broad, flowing strokes that will help calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, the pressure will gradually be increased to relax specific areas and relieve areas of muscular tension. A light oil or lotion is often used to allow your muscles to be massaged without causing excessive friction to the skin. The oil also helps hydrate your skin. You should communicate immediately if you feel any discomfort so that another approach may be taken. Massage and bodywork are most effective when your body is not resisting.

Are there different kinds of massage and bodywork?
There are numerous types of massage and bodywork; various techniques utilize different strokes, including basic effleurage (a long gliding stroke), petrissage (kneading, rolling, wringing, and lifting the soft tissue being worked on), friction, tapotement, rocking movement, posture and movement re-education, application of pressure to specific points, and more. We can discuss which methods may be most appropriate for you.

What should I do during the massage or bodywork session?
Before the massage, feel free to ask the practitioner any questions about the technique or the upcoming session. During the massage, make yourself comfortable. The practitioner will either gently move you or tell you what is needed throughout the session (such as lifting your arm). Many people just close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or anything else relevant to the session. If you have any questions regarding the session or the particular technique you are receiving, please ask.

How will I feel after the massage or bodywork session?
Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days. Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of water following your massage.

What are the benefits of massage and bodywork?
Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage and bodywork are also known to promote better sleep, improve concentration, reduce anxiety, and create an overall sense of well-being.

Where can I read about Manual Lymph Drainage (Vodder Technque) service provided at Wake Medical Massage, LLC?
Please visit "Lymphatic Massage | Manual Lymph Drainage page". If more information is needed, please call us and we will be happy to discuss and answer your questions.

Are there any medical conditions that would make massage or bodywork inadvisable/contraindicated?
Yes. That's why the practitioner must ask general health questions before you begin your session. You must inform the practitioner of any health problems or medications you are taking. If you are under a doctor's care, it is strongly advised that you receive a written recommendation for Certified Manual Lymphatic Drainage (Vodder Technique) - CMLDT, massage, or bodywork before any session. Depending on the condition, approval from your doctor may be required. Basic Contraindications - Learn More ►

Where can I find independent reviews of Wake Medical Massage, LLC?
Whatever your expectations may be, our goal is to exceed them. When you hire Wake Medical Massage in Cary, we commit to helping achieve your wellness goals. We take the same pride in your wellness as you do, whether you have mild or chronic pain conditions. Your peace of mind and satisfaction are our number one priority.

Client reviews are posted on our profile on Google, Angie's List, Thumbtack, Alignable, Yelp, Nextdoor, and also here on our website

Disclaimer: Individual results may vary, and testimonials are not claimed to represent typical results.

A physician referral may be required to receive services

Covid-19 Guidelines and Client Intake

 

Who can refer you to our therapy center:
Physician | Neurologist | Orthopedic, Vascular, & Plastic Surgeon | Podiatrist | Oncologist | Dentist | Chiropractor | Physical/Occupational Therapist | Physician's Assistant

Open 7 Days - Extended Hours • By Appointment • 203 N. Harrison Ave, Ste 206 Cary, NC 27513 • (919) 228-9559

Proudly serving clients from Raleigh, Apex, Cary, Chapel Hill, Clayton, Durham, Garner, Holly Springs, Knightdale, Morrisville, Pittsboro, Raleigh, RTP, Sanford, Wake Forest, Asian and surrounding North Carolina Regions.

* Introductory / New client special applies to selected modalities Learn More ►

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