Wake Medical Massage, LLC
Clinical Massage | Pain - Sprain & Strain | Myofascial/Trigger Point | Deep Tissue | Swelling - Lymphatic Drainage (MLD)
FAQ

Complimentary phone consultation | New client special (selected modalities)* | Call 919.228.9559 (No SMS/Text including social media messaging)

NOTE: For your and our safety, we are following the CDC and NC Dept. of State Health and Human Services regulations - Practice the 3 W's. Mask is required to enter our practice and receive services. COVID vaccines have begun to be distributed. So when is it appropriate for you to receive massage, bodywork, or manual lymph drainage (MLD) therapy if you are going through this process?

  • It is recommended to wait at least two days after each injection (it’s a series of two, about a month apart), just in case the person has a negative reaction. Most people will have some local arm pain and swelling, but some people will have more severe flu-like symptoms. For the latter, delay massage or MLD treatment until you are back to full speed.

 How to make an appointment and get a complimentary consultation?
 Why is complimentary phone consultation (No-obligation) required to set an appointment?
 How to identify a qualified Certified and Licensed NC Massage & Bodywork or a Certified Manual Lymph Drainage (Vodder Technique) CMLDT therapist?
 What is our policy on acceptance of Insurance, Medicaid, or Medicare?
 What forms of payments are accepted at Wake Medical Massage, LLC?
 Cancellation - 24 Hour Advance Notice Requirement
 Do the services provided at Wake Medical Massage, LLC replace the need for a physician?
 What document can I have my USA Board Certified physician provide for Certified Manual Lymph Drainage (Vodder Technque) or Medical Massage Therapy services?
 What is the intake and treatment process for children age 18 & under?
 Where will my MLD, massage, or bodywork treatment session take place?
 Do I need to remove jewelry to receive treatment?
 Must I be completely undressed?
 Will the practitioner be present when I disrobe?
 What parts of my body will be massaged?
 What will the massage or bodywork feel like?
 Are there different kinds of massage and bodywork?
 What should I do during the massage or bodywork session?
 How will I feel after the massage or bodywork session?
 What are the benefits of massage and bodywork?
 Where can I read about Manual Lymph Drainage (Vodder Technique) service provided at Wake Medical Massage, LLC?
 Are there any medical conditions that would make massage or bodywork inadvisable / contraindicated?

 What are specific contraindications for Manual Lymph Drainage Therapy (MLD)?

 Where can I find independent reviews of Wake Medical Massage, LLC?

 

How to make an appointment and get a complimentary consultation?
New and existing client appointments and complimentary consultations are accepted and conducted by phone - 919.228.9559 (No SMS/Texting/Emails). It is possible we may be with another client when you call, so please leave a brief message with a call back number and we will attempt to contact you during our business hours.

Why is complimentary phone consultation (No-obligation) required?
Before scheduling your appointment, we must ask and understand your goals, desires, hopes, and expectation for massage or Manual Lymphatic Drainage (MLD) therapy.

How to identify a qualified Certified and Licensed NC Massage & Bodywork or a Certified Manual Lymph Drainage (Vodder Technique) CMLDT Therapist?
Just finding a licensed massage therapist doesn't imply that person is qualified to provide MLD therapy (the primary component of CDT) for your lymphatic conditions including post-plastic surgery or cancer treatment. In North Carolina, one can be a licensed massage therapist (LMT) & bodyworker, NC LMBT, but to provide Manual Lymphatic Drainage after surgery, one needs at the minimum advanced and specialized training from a LANA Recognized School (Lymphology Association of N. America) Program in Certified Manual Lymphatic Drainage (Vodder Technique) Therapy such as at The Academy of Lymphatic Studies (ACOLS). An ACOLS trained and qualified therapist with this certification will have CMLDT initials after their name. Sealed credentials must be displayed.

What is our policy on acceptance of Insurance, Medicaid, or Medicare?
Full payment is required to receive our services. We do not accept, contract, or work with any insurance carriers so our fees will not be covered by your insurance company at the time the services are rendered. We do not participate in any Medicare or Medicaid program. Therefore claims will not be accepted by Medicare or any secondary insurance companies. However, as in the following FAQ, we do accept Health Savings Account - HSA, Flexible Spending Account - FSA, and Flex (Terms apply)

What forms of payments are accepted at Wake Medical Massage, LLC?
Full payment is required to receive our services. We accept cash, debit/credit cards, Health Savings Accounts - HSA, Flexible Savings Account - FSA, & FLEX cards Your name on the intake form and payment card must match. Present your HSA/FSA/FLEX card to process the payment transactions. Check with your coverage provider for terms and conditions. A $3 Electronic Transaction Processing Fee (per session) will be added for all card payments. Not accepting checks. We do not accept HSA, FSA, or Flex cards as forms of payment for the purchase of gift certificates. We use Square System to process card payments. Square's statement on accepted cards - Learn more ►

How are cancellations (24 Hour notification), no-shows, and late arrivals handled?
If you are not able to keep your scheduled appointment time slot, call us 24 hours prior. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid before your next scheduled appointment.

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “ no-show.” They will be charged for their “missed” appointment.

If you arrive late, your session may be shortened to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given,  you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

What is the intake and treatment process for children age 18 under?
No person will be denied admission based upon race, religion, or appearance. CHILDREN UNDER THE AGE OF 12, NOT SEEKING OUR SERVICES, SHALL BE STRICTLY PROHIBITED FROM ENTERING OUR PRACTICE. No children under the age of 18 will be able to receive any service without the express written consent of their parent or guardian. For children 18 and under receiving our services, a parent or guardian MUST remain in the treatment room, and for all minor children, the parent must remain on premises during services.

Do the services provided at Wake Medical Massage, LLC replace the need for a physician?
No! Our services are available in addition to the care you get from your health care team. Before receiving therapeutic treatment/s from us, please consult with your healthcare provider for your medical condition and needs. Referral may be required and must be given in writing, dated, and signed by the referring board certified practitioner

What document can I have my USA Board Certified physician provide for Certified Manual Lymph Drainage (Vodder Technque) or Medical Massage Therapy services?
We may require physician/health-care provider's permission/referral for treatment (From USA Board Certified practicing in the USA). Providers please click here to access permission/referral form, print, and mail it to our office. No fax service!

Where will my MLD, massage, or bodywork treatment session take place?
Your treatment session will take place in a comfortable room. Soft music may be played to help you relax. You will lie on a massage treatment table especially designed for your comfort.

Do I need to remove jewelry to receive treatment?
It is best if you don’t wear any jewelry to receive massage and or manual lymphatic drainage service. Therapy treatments can be challenging if we have to work around earrings, watches, rings, necklaces, bracelets, body piercing jewelry. Also, you probably don’t want your jewelry to get oily. Wake Medical Massage, LLC accepts no responsibility for any loss or damage of any personal belongings. So kindly secure all your belongings.

Must I be completely undressed?
Most massage and bodywork techniques are traditionally performed with the client unclothed; however, you may decide what amount of clothing you prefer to wear for your comfort. You will be properly draped or covered with a towel or sheet and only the area being worked on will be exposed.

Will the practitioner be present when I disrobe?
The practitioner will leave the room while you undress, relax onto the massage treatment table, and cover yourself with a clean sheet or towel.

What parts of my body will be massaged?
You and the therapist will discuss the desired outcome of your session during the initial intake. This will determine which specific area/part of your body requires massage. At Wake Medical Massage, LLC, we focus on a specific area and associated muscle group to help relieve your condition, pain, soreness, stiffness or swelling on your back, arms, legs, feet, hands, head, neck, shoulders, and abdomen and not provide full-body massage. Female's breasts are always covered during abdominal work). You will not be touched on or near your genitals (male or female) or breasts (female).

What will the massage or bodywork feel like?
A relaxing Swedish massage is often a baseline for clients. In a general Swedish massage, your session may start with broad, flowing strokes that will help calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, the pressure will gradually be increased to relax specific areas and relieve areas of muscular tension. A light oil or lotion is often used to allow your muscles to be massaged without causing excessive friction to the skin. The oil also helps hydrate your skin. You should communicate immediately if you feel any discomfort so that another approach may be taken. Massage and bodywork are most effective when your body is not resisting.

Are there different kinds of massage and bodywork?
There are numerous types of massage and bodywork; various techniques utilize different strokes, including basic effleurage (a long gliding stroke), petrissage (kneading, rolling, wringing, and lifting the soft tissue being worked on), friction, tapotement, rocking movement, posture and movement re-education, application of pressure to specific points, and more. We can discuss which methods may be most appropriate for you.

What should I do during the massage or bodywork session?
Before the massage, feel free to ask the practitioner any questions about the technique or the upcoming session. During the massage, make yourself comfortable. The practitioner will either gently move you or tell you what is needed throughout the session (such as lifting your arm). Many people just close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or anything else relevant to the session. If you have any questions regarding the session or the particular technique you are receiving, please ask.

How will I feel after the massage or bodywork session?
Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days. Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of water following your massage.

What are the benefits of massage and bodywork?
Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage and bodywork are also known to promote better sleep, improve concentration, reduce anxiety, and create an overall sense of well-being.

Where can I read about Manual Lymph Drainage (Vodder Technique) service provided at Wake Medical Massage, LLC?
Please visit our "Lymphatic Massage | Manual Lymph Drainage page". For more information call us 919.228.9559.

  • Post-surgery care is an essential component of a healthy recovery from any type of surgery or treatment. Treat your search for a Manual Lymphatic Drainage therapy or Oncology Massage provider the same way you would for any healthcare provider. Hire a qualified and skilled CMLDT therapist trained in the Vodder Technique with excellent references in post-surgery treatment, and education in Lymphedema Management - MLD. Consult with them, form a bond and when you trust them, take their advice on Lymphatic Drainage treatment for your specific surgery and desires. Independent reviews certainly help.

  • Certified MLD is a gentle non-invasive hands-on manual therapy and does NOT involve the use of any devices including cupping or ultrasound, draining or pushing fluids out of the body from surgical incisions - including covered incisions, closed incisions, or drains. Book your Lymphatic Drainage session with us only after your surgical incisions have completely closed. Safety is the key therefore, we may request to consult with your surgeon and delay MLD treatments until incisions sites are properly healed.

Are there any medical conditions that would make massage or bodywork inadvisable/contraindicated?

Please be aware of all these contraindications before you sign the client consent form and receive massage therapy.

Yes. That's why the practitioner must ask general health questions before you begin your session. You must inform the practitioner of any health problems or medications you are taking. If you are under a doctor's care, it is strongly advised that you receive a written recommendation for Certified Manual Lymphatic Drainage (Vodder Technique) - CMLDT, massage, or bodywork before any session. Depending on the condition, approval from your doctor may be required. Basic Massage Contraindications - Learn More ►    MLD Contraindication Learn More ►

 

What are specific contraindications for Manual Lymph Drainage Therapy (MLD)?

Please be aware of all these contraindications before you sign the client consent form and receive MLD or Massage therapy.

Absolute contraindications to Manual Lymphatic Drainage (MLD) that could cause a life-threatening are acute infectious, fever, serious circulatory problems such as thrombosis, congenital heart failure, major cardiac problems, hemorrhage, acute enuresis, and malignant ailments, or un-diagnosed ‘lumps’.

  • Fever, acute infection, early onset of inflammatory disease. You need to wait until the acute phase is over and the fever is broken.
  • Circulatory system problems, especially thrombosis. If there is any risk of embolism of phlebitis, do not use MLD and see your physician immediately
  • Cardiac issues such as heart disease, acute angina pectoris or coronary thrombosis (heart attack). Using MLD increases the fluid load on the heart, and compromised cardiac systems should not be subjected to MLD.
  • Active bleeding, internal or external.
  • Active malignant cancers, undiagnosed lumps, or tumors whose origins have not been determined by your physician.
  • High-risk pregnancy or late-term pregnancy with complications

Relative contraindications to Manual Lymphatic Drainage (MLD) means that caution should be used when procedures are used together. (It is acceptable to do so if the benefits outweigh the risk.). There are several relative contraindications to lymphatic drainage. These include edema and lymphedema, which may either be a good indication for lymphatic drainage or a contraindication, depending on the etiology of the edema or lymphedema. In cases of hyper- or hypothyroidism, there is also a rare risk of upsetting the blood’s hormone ratio and provoking a hyperthyroid reaction when working over the thyroid gland.

If none of these contraindications are present, lymphatic drainage is a safe and gentle modality appropriate for many indications and is the best option for moving fluid from one body part to another.

Where can I find independent reviews of Wake Medical Massage, LLC?
Whatever your expectations may be, our goal is to exceed them. When you hire Wake Medical Massage in Cary, we commit to helping achieve your wellness goals. We take the same pride in your wellness as you do, whether you have mild or chronic pain conditions. Your peace of mind and satisfaction are our number one priority.
 

Client reviews are posted on our profile on Google,  Angie's List,  Thumbtack,  Alignable,  Yelp,  Nextdoor, and random reviews posted here on our website

Disclaimer: Individual results may vary and testimonials are not claimed to represent typical results.

A physician referral may be required to receive services

Covid-19 Guidelines and Client Intake

 

Who can refer you to our therapy center:
Physician | Neurologist | Orthopedic, Vascular, & Plastic Surgeon | Podiatrist | Oncologist | Dentist | Chiropractor | Physical/Occupational Therapist | Physician's Assistant

Open 7 Days - Extended Hours • By Appointment • 203 N. Harrison Ave, Ste 206 Cary, NC 27513 • (919) 228-9559

Proudly serving clients from Raleigh, Apex, Cary, Chapel Hill, Clayton, Durham, Garner, Holly Springs, Knightdale, Morrisville, Pittsboro, Raleigh, RTP, Sanford, Wake Forest, Asian and surrounding North Carolina Regions.

* Introductory / New client special applies to selected modalities Learn More ►

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